Sales: 0800 321 3812
Support: 0845 680 3812

Archive for April, 2009

Free memory upgrade - Dedicated Servers

by: Chris
30 April, 2009

Purchase any Extra Dedicated Server or Pro Dedicated Server and we will double the memory free of charge. The double memory will be available for the entire term that the subscription is active.

So opt for a 2GB server, and you will get a massive 4GB!!

What is VMware?

by: Chris
7 April, 2009

VMware is a server automation and virtualisation solution that creates multiple isolated Virtual Dedicated Servers (VDSs) on a single physical server. Each VDS functions as a stand-alone server, meaning it can be rebooted independently, has it’s own administrative access, users, IP addresses, memory, processes, files, applications, system libraries and configuration files.

Does Intrahost support Bulk Transfers?

by: Chris
6 April, 2009

Intrahost Partner Support can help facilitate a bulk transfer. Please send an e-mail to support@intrahost.co.uk for assistance.

When will my account be debited for a transfer request?

by: Chris

After you submit a transfer request, your account will be debited by the amount of the base registration price for the TLD you are attempting to transfer. This amount will be placed into a "Pending" balance. If the transfer is approved, the Pending balance will be debited by the amount of the transfer. If the transfer is denied, the available Registration fund will be credited and the Pending balance will be credited.

Can I cancel a transfer request once it’s submitted to Intrahost?

by: Chris

No. A transfer request cannot be cancelled once the request is submitted to Intrahost. The Administrative Contact may cancel the transfer when they receive the Authorisation request.

Can the registrant (ownership) information change during or with a registrar transfer request?

by: Chris

Yes. You may change the registrant by inputting the new registrant information at the time the registrar transfer request is initiated.

Can the registrant change the nameserver information during the registrar transfer process?

by: Chris

No. Only upon a successful transfer can the gaining registrant change the nameserver information on the domain name in question.

How long will a domain name transfer take to process?

by: Chris

The amount of time required to authorise a domain name transfer can vary significantly due to variations in the amount of time taken by the current registrant and current registrar to approve transfer requests. However, normally you should receive notification of a successful or unsuccessful transfer within 18 calendar days.

How do I obtain the Authorisation Code for a .biz, .info, .org, .tv or .cc transfer?

by: Chris

The Authorisation Code must be obtained from the current registrar of the domain name you wish to transfer. The registrar may have restrictions as to who may receive the Authorisation Code.

What are the restrictions on transferring domain names?

by: Chris

The domain name must have been registered for more than 60 days.

Authorisation Codes are required for the transfer of .com, .net, .biz, .info and .org domain names to Intrahost.

The current Administrative Contact must confirm the transfer request from the e-mail account listed in the Administrative Contact’s WHOIS information.

The current registrar must not deny the transfer request if it does not receive a response.

The domain name must not be on a lock or hold status at the registry.