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Archive for July, 2009

Get a FREE Virtual Dedicated Server today!

by: Chris Hudson
30 July, 2009

Every Intrahost PRO VDS package comes with a FREE Value virtual dedicated server! Two VDS for the price of one!

Take out a VDS PRO package and we’ll let you have a VDS Value package, with your choice of operating system (Windows or Linux), totally free of charge for 12 months!

You’re welcome to choose different operating systems on the PRO and Value Virual dedicated servers.

So, if you’ve ever wished that you could afford a development or testing server now’s your chance!

Obviously, with an offer this great the number of FREE VDS’ is limited, so it is first come first served!

The only limitations to the offer are:

  1. The FREE Value VDS must be a Standard server not a Plesk server package.
  2. The FREE Value VDS terminates after one year, though you are able to continue using it or upgrade it by taking out a normal contract at that time.
  3. Obviously, if you cancel the PRO VDS contract your free VDS server is automatically cancelled at the same time.
  4. This offer excludes all other offers available on this website.

How do I order my free VDS?

Simply place your order for ANY Intrahost PRO virtual dedicated server package and you will be sent a voucher code by email so that you may choose you FREE Value virtual dedicated server standard server.

UK iPhone users can now tweet by SMS

by: Chris Hudson
29 July, 2009

Yesterday Twitter reached a deal with O2, Apple’s exclusive iPhone network provider, that will enable ALL O2 customers to both send and receive updates from Twitter.

Last year Twitter removed all SMS access for UK tweeters due to high SMS costs. Earlier this year Vodaphone subscribers got back access.

O2 customers can find out how to enable the SMS feature on Twitter’s blog:

“To Twitter over SMS with your iPhone or any other mobile, head over to your account settings and activate your device. The Twitter shortcode in the UK is 86444 if you want to save it in your address book.”

O2’s Apple iPhone users can also download free apps from the iTunes App Store such as Twitterific, Seesmic and Tweedeck that will also enable you to post messages on Twitter without the use of SMS.

Domain name values affected by hotels.com decision?

by: Chris Hudson

Domain name owners will be interested in the ruling of the US Court of Appeals for the Federal Circuit In re Hotels,com, L.P. that the domain name “hotels.com” could not be trademarked.

In a decision that will affect any of the hundreds of millions of domain name owners who wish to obtain a US trademark for the domain name under which they conduct business online, the court found that the mark was too generic.

The ruling affirmed the earlier decision of the Trademark Trial and Appeal Board of the U.S. Patent and Trademark Office that the addition of “.com” to a generic term did not of itself create a term that could be trademarked. In otherwords, it did not create a marketing brand that could be protected.

The court’s discussion indicates that a generic term is the common name for the type of goods or services being sold. A generic term cannot be registered as a trademark as they are incapable of indicating source. Descriptive terms describe a thing, while generic terms name the thing. A term that is descriptive, but not generic, may acquire distinctiveness and serve as a trademark.  Whether a term is entitled to trademark status turns on how the mark is understood by the purchasing public.

The US Court of Appeals concluded that it agreed with the TTAB that the separate terms “hotel” and “.com” in combination had a meaning identical to the common meaning of the separate components. The Board’s finding that “hotels.com” is generic and, therefore, could not be registered as a US trademark was affirmed by the court.

Future domain name values

The decision may impinge upon the value of similarly generic domain names, some of which have already sold for millions of dollars. Their one word simplicity, coupled to a popular market meant they were perceived as highly valuable.

But in light of this decision would big business really want to spend millions on purchasing and marketing a domain name that it could not legally protect?

The lack of trademark protection means, for example, that they would have difficulty finding a cause for action in a civil case against anyone who used their generic domain name to trigger pay-per-click Adwords ads on Google.

Domainers may have to re-evaluate the worth of their one or two-words domain name investments that were previously seen as valuable if they can be termed as generic.

Similarly, domainers who are investing considerable sums in acquiring domain names in new TLDs such as .me, .tel etc may have to rethink their buying strategy.

Are there any circumstances in which a generic term can be trademarked?

Hotels.com had tried to avoid the accusation of it being a generic term by showing that its website does not provide lodging or meals for its users (i.e. it is not a hotel) and so its services were not synonymous with the terms “hotel” or “.com”. By creating a distinction between the name of the website and what the website does it could avoid the charge that the name of the website was a generic term for the goods it provided.

But the TTAB used other domain names that included ‘hotels’ in their domain name including www.all-hotels.com, www.web-hotels.com and www.my-discount-hotels.com, to show that they too provided hotel information and reservation services like hotels.com.

The TTAB said that this use of the word “hotel” in promotional materials by everyone in that info & reservations industry “demonstrates a competitive need for others to use as part of their own domain names and trademarks, the term that applicant is attempting to register.,” and included this finding as support for its conclusion that “hotels” indicates the genus of hotel information and reservation services. Thus the purchasing public would understand from the website name “hotels.com” that they would find information and hotel reservations services there, therefore, the term, the domain name, was generic for those services and could not be trademarked.

What this means is that domain name investors may register a generic domain and obtain a US trademark, but just not for the one topic that is the natural subject of that domain name! That part of the decision effectively breaks the link between generic domain names and the one thing that makes them really valuable.

They still have a high value because they are simple to remember and easy to type into the browser’s navigation bar but their value has been diminished by this ruling.

Google and PPC search engines should see a rise in business as companies and marketers begin to bid on domain names of competitors unwise enough to trade online under generic domain names.

For those interested, here is a PDF of the full decision of the US Court of Appeals In re Hotels.com,L.P. (2008-1429)

Trademark cybersquatters to be locked out?

by: Chris Hudson
28 July, 2009

ICANN is considering creating a central database of trademark registrants to help them fend-off future domain name cybersquatters.

The action is being prompted by the likelihood that ICANN will authorise up to 100 new domain name-suffixes within the next 12 months (e.g. .hotel .london etc).

Although trademark holders have always been given preference when a new TLD has been created - in order to avoid mass cybersquatting on the new top-level domain - the prospect of hundreds of new TLDs created in so short a period of time has worried trademark holders over the cost and time required to protect their trademarks. Each of the TLDs will have their own rules and regulations which will escalate the administrative time and cost beyond the mere registration process.

The database will attempt to help the holders by automatically preventing the registration of a trademark by anyone other than the trademark holder. This alleviates the need for the trademark holder to register in each new TLD to protect their rights.

It will not prevent someone else registering the trademark entirely, it will merely make them jump through a few hoops - for example, showing a legitimate use for the name. If RedRose is the trademark of a restaurant in Leeds, this would not stop a “RedRose.london” registration by a London-based hotel.

There is also the problem of conflicting trademarks to be solved: what happens when US and German trademark holders for their respective countries try to both register, for example, “Imperial.hotel“? Who will have precedence?

Hackers get details of over half-a-million credit cards

by: Chris Hudson
27 July, 2009

Network Solutions, one of the world’s biggest names in web hosting and domain names (”Customers around the world trust us to manage more than 7 million domains, over 1.5 million e-mailboxes, and more than 350,000 Web sites.”), has admitted its ecommerce servers have been hacked.

The breach of security at Network Solutions put over 570,000 credit cards holders at risk after a staggering 4,343 ecommerce sites hosted by Network Solutions servers were compromised.

From a UK perspective the good news is that it is only US merchants who have been affected - though, of course, if you buy from US online stores your details maybe among those intercepted by the hackers.

Network Solutions released a statement in which it said it had “identified unauthorised code on servers supporting some of our e-commerce merchants’ web sites”.

“After conducting an analysis with the assistance of outside experts, we determined that the unauthorised code may have been used to transfer data on certain transactions for approximately 4,343 of our more than 10,000 merchant web sites to servers outside the company.”

“The code may have captured transaction data from approximately 573,928 cardholders for certain periods this Spring.”

Slightly alarming is the fact that this occurred in the Spring - we are now 4 weeks into the summer. The transactions exposed took place between March 12th and June 8th 2009. Network Solutions were informed on July 13th - two weeks ago - that the data may have included credit card details. Presumably the delay was to enable Network Solutions to come up with a plan to deal with the PR disaster and the practical details of dealing with thousands of angry website merchants who will have their relationships with their customers adversely affected.

The home page of the Network Solutions website does not allude to the fact that it has suffered a massive security breach to over 40% of its ecommerce base. You have to hunt it down in the news section.

In fact, the giant has created a special website to deal with the unfortunate merchants, ironically named www.careandprotect.com.

As various US federal and state statutes require a company to inform its customers when the security of their personal information is compromised Network Solutions has taken steps to help the affected merchants do this via a third party. Merchants have to opt into a scheme for this assistance and some may not, choosing to contact customers themselves to try and preserve their relationship with their customer base.

If you are a UK consumer and have purchased anything from a US online store between March 12th and June 8th, 2009 it may be advisable to check your receipts and email the store and ask them outright if they are a Network Solutions ecommerce merchant and to confirm that they have not been affected by this hack.

Meanwhile, if you are a UK retailer using a third party shopping cart on your website you may wish to look a little closer into the company providing the service. Clearly size of the supplier is no protection.

iPhone users to get Spotify

by: Chris Hudson

Spotify has apparently submitted an iPhone app to the Apple iTunes App Store for approval.

If approved iPhone users will gain access to the Swedish streaming company’s library of millions of free songs.

Although seen as an iTunes killer by some, many in the music industry see Spotify as a more palatable alternative to piracy.

The Spotify iPhone app has a music search feature and will allow users both to stream music to their iPhone and to download it.

You can select a playlist for offline listening. The Spotify app will then sync the playlist to your iPhone.

As an iPhone user who lives in an area of very poor coverage the ability to download a playlist to my iPhone is a great boon. Given the poor 3G cover in the UK by O2 this app will find many willing UK fans. Spotify already has a million UK users and this will increase that number rapidly.

If you make any changes to a playlist on your iPhone the app will automatically synced the changes to your online web account.

The only potential fly in the ointment is the rumour that the app will only be made available to Spotify’s premium users - who pay £9.99 a month for an advert-free service. But we will see shortly, if Apple approves the app.

Here’s a video of the app:

Joomla 1.5.13 security release now available

by: Chris Hudson
24 July, 2009

joomla-logo22The Joomla Project has announced the immediate availability of Joomla 1.5.13.

All designers should take note that this is a security release and the Joomla Project is advising an immediate upgrade for the popular CMS

Despite the fact that Joomla 1.5.12 was only released three weeks ago this 1.5.13 security release contains 26 bug fixes, two moderate-level security fixes and one low-level security fix!

This security release plugs a critical vulnerability in the Tiny browser (included with the TinyMCE 3.0 editor) that allowed files to be uploaded or deleted without a user needing to be logged in!

The Joomla content management system is available as part of the Fantastico package that is supplied by Intrahost in its Linux cPanel web hosting packages. Fantastico enables the automatic installation of Joomla on your web host account. You can also install Joomla manually on your web hosting account by downloading from the following links:

Download the full Joomla 1.5.13 package

Download the Joomla 1.5.13 update

Remember, if you should find a bug in Joomla 1.5 report it the 1.5 Joomla Bug Tracker.

Seesmic for Twitter updates again

by: Chris Hudson
23 July, 2009

The Twitter app Seesmic 0.4.1 is now available with performance improvements and a resolution to a Facebook issue that was affecting some users.

Seesmic is a competitor to TweetDeck and is likewise an Adobe Air application. It enables you to run, monitor and interact with multiple Twitter accounts

Seesmic 0.4.1 can be downloaded from here:
http://d.seesmic.com/seesmic/SeesmicDesktop-0.4.1.air

In case you missed the news, a couple of weeks ago Seesmic launched a web-based version of the Twitter app. Apparently, there is a new version coming in the next few days - Seesmic Web can be downloaded from here:
http://seesmic.com/app

Windows 7 RTM gets green light

by: Chris Hudson

win7boxshotMicrosoft has announced that its next generation OS Windows 7 is ready for delivery to PC manufacturers.

“Today after all the validation checks were met, we signed off and declared build 7600 as RTM,” said Brandon LeBlanc of the Windows Team on Microsoft’s official website yesterday.

Windows 7 release dates:

The Windows 7 RTM (meaning release-to-manufacturers) announcement is significant as it signals to PC makers that the new OS is ready to be built into their computers so it can be available when Microsoft’s latest operating system is released to high street consumers on October 22nd, 2009.

LeBlanc gave specific details of the Windows 7 rollout; “ISV (independent software vendor) and IHV (independent hardware vendor) Partners will be able to download Windows 7 RTM from Microsoft Connect or MSDN on August 6th. Microsoft Partner Program Gold/Certified Members will be able to download Windows 7 RTM in English through the Microsoft Partner Network (MPN) Portal on August 16th. By October 1st, the remaining languages will become available to download. Microsoft Action Pack Subscribers will be about to download Windows 7 RTM in English starting August 23rd. By October 1st, the remaining languages will become available to download.”

Windows 7 pricing:

Microsoft has already announced massive discounts on Windows 7 preorders received before August 9th.

Microsoft has also offered free upgrades to Window 7 to people who buy Vista-equipped PCs before the release date of Windows 7.

Owing to the ongoing EU anti-trust inquiry against Microsoft, Windows 7 will be going on sale in Europe without including Microsoft’s Internet Explorer 8. This will catch out some people who try to upgrade a PC to Windows 7 without first having a USB stick or CD available that contains a web browser necessary for the installation! The version to be released in Europe is designated “Windows 7 E”

When is a Virtual Dedicated Server better than a Dedicated Server?

by: Chris Hudson
22 July, 2009

When is a virtual dedicated server better than a dedicated server?

The instinctive answer is “never!”

How could it be anything else? We are computer users, we are logical people and logically the answer is, “Never!”

Otherwise, why have dedicated servers the first place?

Well, after I published the article on the benefits of virtual dedicated servers I received an interesting email.

My article, basically, spoke of virtual dedicated servers as being a very cost-effective way of achieving much of the operational benefit of having your own dedicated server but without the attendant cost.

The implication was there that the VDS, or VPS as it is also known as, is a compromise, albeit a very good one, between performance/features and monthly cost.

For the vast majority of server users that difference, that compromise, is almost unnoticeable, unlike the very big saving to their bank balance!

However, I was reminded by the email that there is a way in which a VDS can be BETTER than a dedicated server!

Confused?

Well, the veracity of that statement, essentially, hangs upon how your hosting company sets up its VDS/VPS.

At Intrahost, rather than individual physical servers hosting several virtual dedicated servers on their internal hard drives, the set-up is very different. Here, the physical servers are set-up in “clusters” and the data storage is not on individual hard drives in each server, but rather in a shared disk array (or storage area network - SAN).

Now, I don’t want to become too technical here as the purpose of our blog is to help clients, newcomers and the just-plain-curious to better understand our hosting industry, not to blind them with science, technology or acronyms!

But essentially there is a double benefit to our “Intrahost method” here.

Firstly, as our physical servers are “clustered” it  means that if one physical server went down, other servers in the cluster would automatically begin acting as a physical host server for the virtual dedicated servers that were allocated to the, now, ex-server! But this resilience would be of no benefit if the data of the VDSs was stored on the, now, inaccessible hard drives of the failed physical server.

This is where the second advantage of the Intrahost method kicks in. As the virtual dedicated servers themselves are stored on the SAN they are not affected by the loss of the defective physical server’s hard drives and so the virtual dedicated servers and all their data will continue to be available to end users.

Furthermore, when it comes to replacing the faulty server it is a quicker and easier job as the hard drives don’t have to be removed and so there is no interruption to the service received by the customers who were being served by the faulty server.

Now compare that to a dedicated server, with everything stored internally.

If the dedicated server goes down you are out of the game until engineers get it going again or, alternatively, allocate you another server, if the malfunction is catastrophic.

But if the dedicated server is down and, therefore, you cannot access your hard drive (and the data thereon) have you got a recent backup that you can install on a new dedicated server? Do you back up your dedicated server yourself or are you paying extra for a fully managed service?

So, basically, a VDS can have a higher availability (aka uptime) than a dedicated server.

Therefore,  if your hosting company, like Intrahost,  is utilising clusters of hosts and a storage area network, a virtual dedicated server, far from being a compromise is, in fact, a superior, hardier beast in terms of availability than your stand-alone, expensive, thoroughbred dedicated server.

If your VDS hosts your business website or data files do you really want to be gambling everything, literally, on the survival of just one server?

Consequently, if you have a VDS with another hosting company maybe it is worth checking whether your VDS benefits from host clusters and a SAN or whether it is risking all on just one physical server. If not, you know who to call…