Contact us. Say hi!
Please complete our enquiry form
Please complete our enquiry form. We'd love to hear from you and we promise to respond as soon as we can.
Our office is open 9:00am to 5:00pm Monday to Friday, excluding public holidays.
Phone: 0800 321 3812
Support & Billing
Simply follow the steps below for Fast & Friendly Support!
Step 1: Check our knowledgebase
Our knowledgebase is full of useful guides, tips and other articles, all designed to help you get the most out of your hosting services. And if the answer you are looking for isn’t there, simply log a support ticket and request that we add your solution to the knowledgebase.
Step 2: Submit a support ticket
A support ticket is the fastest way to get your technical support and billing enquiries answered. Our client area is encrypted with a 1024 bit SSL certificate. In our support ticket area you can include important information safely. Submit a Support Ticket.
It is highly recommended that you send confidential information via our support ticketing system. There is no guarantee of the security of information sent via email.
In the event that the support system is unavailable, you can send an email to: email@example.com.
You may call our support line on: 0845 680 3812
Only critical issues will be handled out of normal working hours. Normal workings hours are: 9:00am to 5:00pm Monday to Friday, excluding UK public holidays.
9 Bridge View Office Park
Henry Boot Way