Attric Limited - case study
Attric Limited is the leading UK independent consulting and services company that specialises in the development, management and delivery of technical information, procedural documentation and engineering services. Their extensive client base include BP, Centrica, Reckitt Benckiser and British Energy.
“The Attric EDMS is one of the key tools for providing first-class service to our clients. Already a highly successful application, by working with the Intragroup of companies, we have been able to broaden our client base and improve our profitability. We have been delighted by the professionalism and dedication of the Intrahost, Intradev and Intrasource team to complete this project both on time and on budget”
Andy Long,
Operations Manager Attric Limited
Brief
The Attric EDMS (Electronic Document Management System) is a powerful, simple to use answer to a company’s document management needs. It is a web based solution utilising the .NET 2.0 framework and stores data on the robust Microsoft SQL Server 2005 platform. Attric’s Document Control Team publishes documents to the EDMS which are made available in .PDF form to their clients’ user bases via a web browser. Attric’s challenges were to lower the cost of ownership for the client, make the solution available to a broader range of clients and eliminate the substantial capital outlay of a site based server solution.
Solution
Attric’s vision was to provide their software as a service. They selected Intragroup as the perfect partner to build a complete hosted solution and achieve this ambition
- Phase 1 Intradev re-engineered the application to better suit a shared hosting environment, including enhancing security and optimising performance for internet usage.
- Phase 2 Intrahost built a server solution with multiple web and data servers utilising the highly acclaimed Neverfail High Availability software to ensure that uptime is kept above 99.98%.
- Phase 3 Intrahost co-located the servers in two geographically diverse UK based data centres, providing all the facilities expected from a world class hosting provider and ensuring maximum security.
- Phase 4 Intrasource provides constant monitoring, support and pro-active maintenance, ensuring the smooth operation of the EDMS system 24 hours per day 365 days each year
Benefits
- Attric can now focus on their core business activities, rather than supporting computer systems.
- Intrahost has implemented a High Availability Solution that limits down-time during failover to less than 3 minutes.
- The enterprise level EDMS system is now more accessible to SME and Corporate organisations alike.
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