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All ‘Domain FAQ's’

Do I have to transfer my domains to use your hosting service?

No.

If you want to take out a web hosting account with Intrahost to host existing domain names it is NOT necessary to transfer the domains and use Intrahost as their registrar.

Once you have a web host account with Intrahost you can simply go back to the domain registrar’s website, log into your domain name control panel and change the DNS records to point to the IP address of your Intrahost account.

Is there a limit to how many domains I can host on one account?

NO, there is NO LIMIT on the number of domains you can host on your Intrahost web host account.

In practice, there is a limit to the disk space provided with each account and as each web site would take up more space eventually you would run out of space.

However, you can simply upgrade to a web hosting package offering more disk space when you need it.

But please note that, for example, even our  ”value” Linux cPanel account comes with a generous allowance of 1.5Gb (1500Mb) of hard disk space.

Does Intrahost support Bulk Transfers?

Intrahost Partner Support can help facilitate a bulk transfer. Please send an e-mail to support@intrahost.co.uk for assistance.

When will my account be debited for a transfer request?

After you submit a transfer request, your account will be debited by the amount of the base registration price for the TLD you are attempting to transfer. This amount will be placed into a "Pending" balance. If the transfer is approved, the Pending balance will be debited by the amount of the transfer. If the transfer is denied, the available Registration fund will be credited and the Pending balance will be credited.

Can I cancel a transfer request once it’s submitted to Intrahost?

No. A transfer request cannot be cancelled once the request is submitted to Intrahost. The Administrative Contact may cancel the transfer when they receive the Authorisation request.

Can the registrant (ownership) information change during or with a registrar transfer request?

Yes. You may change the registrant by inputting the new registrant information at the time the registrar transfer request is initiated.

Can the registrant change the nameserver information during the registrar transfer process?

No. Only upon a successful transfer can the gaining registrant change the nameserver information on the domain name in question.

How long will a domain name transfer take to process?

The amount of time required to authorise a domain name transfer can vary significantly due to variations in the amount of time taken by the current registrant and current registrar to approve transfer requests. However, normally you should receive notification of a successful or unsuccessful transfer within 18 calendar days.

How do I obtain the Authorisation Code for a .biz, .info, .org, .tv or .cc transfer?

The Authorisation Code must be obtained from the current registrar of the domain name you wish to transfer. The registrar may have restrictions as to who may receive the Authorisation Code.

What are the restrictions on transferring domain names?

The domain name must have been registered for more than 60 days.

Authorisation Codes are required for the transfer of .com, .net, .biz, .info and .org domain names to Intrahost.

The current Administrative Contact must confirm the transfer request from the e-mail account listed in the Administrative Contact’s WHOIS information.

The current registrar must not deny the transfer request if it does not receive a response.

The domain name must not be on a lock or hold status at the registry.

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Customer Comments

The service and support levels that Intrahost offer are fantastic, and any issues are resolved very quickly.

It feels like you are dealing with a member of your own team as they are very flexible to meet our needs with any server or OS installations we may require.

I would have no hesitation with recommending Intrahost to anyone.
Lee Stretton
Money Extra
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