Sales: 0800 321 3812
Support: 0845 680 3812

Frequently Asked Questions about our services

General FAQ

Is the hosting contract long-term?

Contacting Intrahost from outside the UK for sales or support

What is VMware?

Do I need my own domain name?

What is Plesk?

What’s the difference between Shared and Dedicated bandwidth?

Do you give an uptime guarantee?

Dedicated Server FAQ

Is the hosting contract long-term?

What applications can I run on my dedicated server?

Do I get root access to my Dedicated Server?

Can I upgrade my Dedicated Server?

How long will it take to get my server online?

What is a Dedicated Server?

Virtual Dedicated Server FAQ

What is a VDS?

How quickly is my virtual server account setup?

Can I upgrade my VDS?

How many VPS customers are hosted on a physical server?

Is the hosting contract long-term?

What applications can I run on a VDS or VPS?

Domain FAQ

Do I have to transfer my domains to use your hosting service?

Is there a limit to how many domains I can host on one account?

Does Intrahost support Bulk Transfers?

When will my account be debited for a transfer request?

Can I cancel a transfer request once it’s submitted to Intrahost?

Can the registrant (ownership) information change during or with a registrar transfer request?

Can the registrant change the nameserver information during the registrar transfer process?

How long will a domain name transfer take to process?

How do I obtain the Authorisation Code for a .biz, .info, .org, .tv or .cc transfer?

What are the restrictions on transferring domain names?

Web Hosting FAQ

Is the hosting contract long-term?

What happens if I reach my disk limit?

Do I have to transfer my domains to use your hosting service?

Is there a limit to how many domains I can host on one account?

Can I change my control panel from Plesk to cPanel or vice versa?

What are the charges for traffic over usage?

What happens if I reach my traffic limit?

Is there a long term contract?

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Customer Comments

The service was all round excellent. You will be my first port of call when I need a VPS again.
James Jardine
Virtual Dedicated Server - Buy One Get One Free
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