You are here: Home » FAQ

Frequently Asked Questions about our services

General FAQ

Is the hosting contract long-term?

Contacting Intrahost from outside the UK for sales or support

What is VMware?

Do I need my own domain name?

What is Plesk?

What’s the difference between Shared and Dedicated bandwidth?

Do you give an uptime guarantee?

View all General FAQ's

Dedicated Server FAQ

Is the hosting contract long-term?

What applications can I run on my dedicated server?

Do I get root access to my Dedicated Server?

Can I upgrade my Dedicated Server?

How long will it take to get my server online?

What is a Dedicated Server?

View all Dedicated Server FAQ's

Virtual Dedicated Server FAQ

What is a VDS?

How quickly is my virtual server account setup?

Can I upgrade my VDS?

How many VPS customers are hosted on a physical server?

Is the hosting contract long-term?

What applications can I run on a VDS or VPS?

View all Virtual Dedicated Server FAQ's

Domain FAQ

Do I have to transfer my domains to use your hosting service?

Is there a limit to how many domains I can host on one account?

Does Intrahost support Bulk Transfers?

When will my account be debited for a transfer request?

Can I cancel a transfer request once it’s submitted to Intrahost?

Can the registrant (ownership) information change during or with a registrar transfer request?

Can the registrant change the nameserver information during the registrar transfer process?

How long will a domain name transfer take to process?

How do I obtain the Authorisation Code for a .biz, .info, .org, .tv or .cc transfer?

What are the restrictions on transferring domain names?

View all Domain FAQ's

Web Hosting FAQ

Is the hosting contract long-term?

What happens if I reach my disk limit?

Do I have to transfer my domains to use your hosting service?

Is there a limit to how many domains I can host on one account?

Can I change my control panel from Plesk to cPanel or vice versa?

What are the charges for traffic over usage?

What happens if I reach my traffic limit?

Is there a long term contract?

View all Web Hosting FAQ's

Customer Comments

We couldn't be more impressed with the professionalism of staff, and the performance of Intrahost's colocation and dedicated hosting services.

Chris Gooding
XTR Game Servers

Subscribe to
Our RSS Feed