Support
Here you will find information on the status of our networks, and how to obtain support when required.
Support Announcements
There are no new announcements.
Keep up to date with all service related announcements 
Overall Network Status
| Description | Last Checked | Status |
| Network Availability | 02/09/2010 18:06:00 | Ok |
| Nameserver 1 | 02/09/2010 18:05:00 | Ok |
| Nameserver 2 | 02/09/2010 18:07:00 | Ok |
Having Problems? Simply follow the guidelines below to get support
Knowledgebase
Our knowledge base is full of useful guides, tips and other articles, all designed to help you get the most out of your hosting services. And if the answer you are looking for isn’t there, simply log a support ticket and request we add your solution to the knowledge base.
Log a support ticket
All our support queries are managed by our support system, which operates 24/7. Our expert support staff are always on hand ensuring that we are able to keep the promises made within our SLA.
Please remember when submitting a ticket that requires logging on to your server, to include the relevant details, which will save time in resolving your issue.
Call us
Our support lines are open 24/7, and our expert team is able to deal with any issues which you may have. The support line number to call is 0845 680 3812.
For critical incidents we sugest that you use the ticket system and mark your issue as critical. This ensures that your issue is put straight to one of our senior support staff, and acted upon as swiftly as possible.
