Sales: 0800 321 3812
Support: 0845 680 3812

Twitter accidentally suspends accounts of thousands

by: Chris Hudson
6 July, 2009

Twitter have admitted that they have accidentally suspended a number of twitter accounts and they have also taken the unusual step of exonerating the 3rd party service Tweetlater from any complicity in the mistake.

Unsubstantiated reports are saying that as many as 100,000 accounts may have been affected, including a number of high profile accounts which are already back online.

Here’s Twitter’s statement:

“Earlier today, we accidentally suspended a number of accounts.

We regret the human error that led to these mistaken suspensions and we are working to restore the affected accounts—we expect this to be completed in the next several hours.

One additional note: some the accounts suspended were using the third-party site Tweetlater. However, Tweetlater is not to blame for these suspensions nor is it in violation of our Terms”.

If you don’t want to rely on Twitter automatically unsuspending your account you can contact Twitter through either their Twitter Spam account (if you have access to another account or create one) or by sending a request through their Customer support system.

Tags:

One Response to “Twitter accidentally suspends accounts of thousands”

  1. Clarke says:

    Hi, yeap I was one of them along with my company Paid On Results Twitter account, done a blog post about it couple of “famous” names that got suspended include WWF and Smosh, I have a feeling some of the UK Brands have no idea if they got suspended as it happened to late on last night for us and many got restored early this morning.

Leave a Reply